Dear Valued Guest of France Cruises and Travel Partner,
As we are ending another “Coronavirus week” working around the clock to reschedule our first trips of the season in collaboration with you, we wanted to reach out to you to extend our gratitude and to share some news.
The true meaning of “We’re in this Together”
During these unprecedented times, it’s important to remember that travel will be back, and we are looking forward to welcoming you with open arms. We wanted to share this recent article from Condé Nast Traveler with you, which echoes our sentiments perfectly, that you can resume with the following quote from this article: “We’re in this together’ – that’s the sentiment and spirit in this cherished community of ours. Defer, don’t drop that trip.”
Given the rapidly changing events, frequent communication with you has never been more important. We have been in contact with many of you to answers some of your questions and to discuss options to protect your upcoming or future travels with us.
We could not be more proud to have you as clients and guests as you are not only revealing resilience and adaptation to the current situation for your own travel plans, but also by your backing of the “Don’t Cancel–Postpone” and “Save Tourism” general message from all Travel Enthusiasts and Travel Professionals alike.
Thank you so much for your patience and incredible support you have shown as we work together through these challenging times. It goes a long way!
Our commitment to You
If there’s one other thing we’ve learned from this disastrous outbreak, it is the undeniable value of a personal, human, caring and professional assistance.
We have all seen the horror stories coming by way of social and mass media. Call hold times to online travel agencies (OTAs), airlines, and cruise lines are maxing out at 3-4 hours, only to be disconnected. Customers are supposed to be traveling within the week but are unable to get a hold of anyone to cancel their vacation for a refund or travel voucher.
We are gratified to have made the choice, as a travel business, to be nothing like one of those giant, faceless online entities, but rather a company focused on providing the expertise and the genuine caring that you deserve.
We would like to thank you as well for making this choice. You undoubtedly can feel good & reassured about it; By entrusting your travels to specialized and dedicated professionals, you are ensuring not only the quality of your travel experience but also the comfort of knowing that we've got you covered should anything go wrong.
Good news out of France
French researchers have posted successful Covid-19 drug trial. This needs to be passed along…
New controlled clinical study conducted by doctors in France shows that Hydroxychloroquine cures 100% of coronavirus patients within 6 days of treatment (covidtrial.io)
A small reminder that there will be a rainbow after the rain, and brighter days after.
We thank you for choosing France Cruises, and we look forward to helping to make your travels with us perfect!
March 21 2020
March 13 2020